Shipping policy

SHIPPING POLICY

Last updated: May 2026

At Ruddhi, we take as much care in delivering your saree as we do in crafting it. Every order is carefully packed and dispatched to ensure it reaches you in perfect condition.

Order Processing

All orders are processed within 2–5 business days of payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day. You will receive a confirmation email with your tracking details once your order has been dispatched.

Shipping Partners

We ship across India via Shiprocket and its network of trusted courier partners including Bluedart, Delhivery, and DTDC. The courier partner assigned to your order may vary based on your delivery location and availability.

Delivery Timelines

Estimated delivery timelines after dispatch:

  • Metro cities (Bengaluru, Mumbai, Delhi, Chennai, Hyderabad, Kolkata): 3–5 business days
  • Tier 2 & Tier 3 cities: 5–7 business days
  • Remote or rural areas: 7–10 business days

These are estimates only. Ruddhi is not responsible for delays caused by courier partners, weather conditions, strikes, or other circumstances beyond our control.

Shipping Charges

Shipping is completely free on all orders across India — no minimum order value, no hidden charges.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email and/or SMS. You can track your order directly on the courier partner's website or via Shiprocket's tracking portal.

Packaging

Every Ruddhi saree is packed with care in premium packaging to protect the fabric during transit. We take pride in ensuring your unboxing experience reflects the quality of what's inside.

Damaged in Transit

If your order arrives damaged due to transit, please photograph the package and the product immediately upon receipt and contact us within 48 hours of delivery on a working day:

  • 📧 ruddhisilks@gmail.com
  • 💬 WhatsApp: +91 63623 61435

Failed Deliveries & RTO

If a delivery attempt fails due to an incorrect address or unavailability of the recipient, the courier will make up to 3 delivery attempts. After that, the package will be returned to us. Re-shipping charges will apply for resending the order.

For COD orders where delivery is refused by the customer, the order will be marked as returned and no refund will be issued for shipping charges.

International Shipping

We currently ship within India only. International shipping will be available soon — follow us on Instagram @ruddhi_silks for updates.

Contact Us

For any shipping-related queries:

  • 📧 ruddhisilks@gmail.com
  • 💬 WhatsApp: +91 63623 61435
  • 📞 +91 97395 23320 / +91 98807 34586